Last updated: January 24, 2024.
Introduction:
Welcome to 407 MAIDS Inc. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your personal data, your privacy rights, and how the law protects you.
Data We Collect:
We may collect, use, store, and transfer different kinds of personal data about you, which includes:
Our services and website are primarily intended for use by residents and businesses in Seminole County, Florida. We do not target or market to EU residents, and our data collection practices are designed to serve our local clientele in accordance with US laws. If you are an EU resident, please be aware that the protections of the EU General Data Protection Regulation (GDPR) do not apply to interactions with our website. We are committed to respecting privacy and handle all data in compliance with applicable regulations.
How We Use Your Data
SMS Messaging:
Ringcentral Enhanced Business SMS:
As part of our service, we may send you non-automated, conversational SMS messages to provide scheduling updates and customer service interactions using Ringcentral. These text messages are sent from our main company number 407-250-2525 and are strictly person-to-person communications.
For customers booking online:
Consent for these messages is initially sought during our online booking process which starts at https://www.407maids.com/book/. Please note that the specific consent form is located several steps deep into the booking process and is not directly accessible via a standalone link. However a screenshot of the page can be viewed at https://www.407maids.com/book/screenshot.jpg
For customers booking over the phone:
Consent is obtained verbally during the booking phone call with our live agent.
Opt-out Instructions: If you wish to opt-out of these messages, please call us at 407-250-2525 or email us at info@407maids.com.
Twilio Automated SMS for Account Security:
To enhance the security of our customer accounts, we utilize Twilio's automated SMS service exclusively for sending one-time passcodes during the login process. These messages are distinctively non-marketing in nature and serve a critical function in verifying the identity of users attempting to access their accounts.
Key points to note:
Every time you attempt to log in at https://www.407maids.com/customer/login.php, you provide a mobile number. We send the one-time passcode via an automated text message only when the provided number matches a mobile number we have on file for a customer.
Given the nature of this security feature, opting out might affect your ability to log in to manage your account online. If you have concerns or issues, please call us at 407-250-2525 or email us at info@407maids.com.
Data Protection:
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.
Data Retention:
We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it.
Your Legal Rights:
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These rights include the right to request access, correction, or erasure of your personal data.
Changes to This Policy:
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.
Contact Us:
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:
Phone: 407-250-2525
info@407maids.com
